Thermostat Help Center

Amana Smart Thermostat Help and How-To Guides

Step-by-step help for the Amana brand smart thermostat and the SkyportHome app, from the HVAC technicians who install them across Elgin and the Fox Valley.

Call (847) 224-2420

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The Amana Brand smart thermostat mounts on the wall like any other thermostat and is run from its touchscreen, the SkyportHome app or your voice.

Choose a Guide

Pick the task you want to do. Each guide is a short set of steps with a few tips and a list of signs that mean it is time to call.

Setup

Connect to Wi-Fi and the app

Join your home Wi-Fi and pair the thermostat with the SkyportHome app. Open the Wi-Fi guide.

Savings

Use Away mode

Set energy-saving temperatures for when nobody is home. Open the Away guide.

Savings

Set up geofencing

Let your phone switch the thermostat to Away when everyone leaves. Open the geofencing guide.

Comfort

Build a schedule

Choose a mode, edit events and copy a day to others. Open the schedule guide.

Fixes

Restart or update

Reboot the thermostat or check for a software update. Open the restart and update guide.

Voice

Link Alexa or Google

Control the temperature by voice. Open the voice control guide.

What the Thermostat Does

The thermostat has four main screens, reached from the icons along the bottom of the display.

Screen 1

Home

Shows the current temperature and mode, with a slider and arrows to change the setpoint.

Screen 2

Schedule

Shows upcoming setpoint changes and lets you edit the schedule.

Screen 3

Away

Holds energy-saving temperatures that you can turn on yourself or let the app trigger when everyone has left.

Screen 4

Air Quality

Shows outdoor air quality and weather once the thermostat is added to the app with a home location.

Smart Features You Can Turn On

Most of these need the thermostat to be on your home Wi-Fi.

Remote control from your phone with the SkyportHome app.
Voice control through Amazon Alexa and Google Assistant devices.
Geofencing that detects when you leave and when you return.
Automatic software updates once the thermostat is connected.
Outdoor temperature, humidity and weather on the display.
Error and service notifications.
Screens in English, Spanish and French.

Which Systems It Works With

The Amana brand smart thermostat is a communicating control for Amana brand ComfortNet equipment, including the S-Series inverter air conditioner and heat pump systems. If you are not sure what your home has, call us. To add one, see our smart thermostat installation page.

Need Help Right Now?

Start with the guide for your task. If it does not solve it, use one of these.

Amana thermostat support: call 855-402-7587 to reach the thermostat support team.
Rest Assured HVAC: call (847) 224-2420 and we will walk you through it or schedule a visit.
Equipment setup, temperature calibration and auxiliary heat wiring are installer-level tasks. Please leave those to a technician.

Thermostat Help FAQs

What is the SkyportHome app?

SkyportHome is the mobile app for the Amana brand smart thermostat. It lets you see and change the temperature, set Away and schedules, and pair with voice assistants. The earlier Amana Home and Daikin One Home apps were merged into SkyportHome.

Do I need Wi-Fi to use my Amana smart thermostat?

The thermostat runs your system without Wi-Fi. Wi-Fi adds app control, voice control, geofencing and automatic software updates.

Can I use my Amana smart thermostat with Alexa or Google?

Yes. Once the thermostat is on Wi-Fi and paired with the SkyportHome app, you can link it to Amazon Alexa or Google Home and control it by voice.

Who do I call if the thermostat acts up?

Try the restart steps in our guide first. For product support call Amana thermostat support at 855-402-7587, or call Rest Assured HVAC at (847) 224-2420 and we will help or schedule a visit.

Want a Smart Thermostat Installed?

Call or book online and we will recommend the right control for your system, install it and set it up with you.

Call (847) 224-2420

Book Online

See our smart thermostat installation, the Amana lineup and the Amana smart thermostat help center.

These steps are written for the Amana brand smart thermostat (model ATST-CWE-BL-A) and the SkyportHome app. Screens can vary a little with software versions. Amana is a registered trademark of Maytag Corporation or its related companies and is used under license. Rest Assured HVAC LLC installs and services Amana equipment. Amazon, Alexa, Google and Google Home are trademarks of their respective owners.

Mike H

4 days ago

Great service Timely and professional.

Owner's reply
Thank you, Mike! We're delighted to hear you were satisfied with the timely and professional HVAC service. We look forward to assisting with your heating and air conditioning needs in the future. - Rest Assured HVAC

Alyssa K

20 days ago

Rest Assured is a company that I plan to call from here on out! They did an excellent job installing my new HVAC system. They were very detailed with what I needed and I love the new system!

Owner's reply
Thank you, Alyssa! We're thrilled to hear you love your new HVAC system. It was a pleasure assisting you with your heating and air conditioning needs. We’re always here if you need us in the future! - Rest Assured HVAC

Jonathan O

(Update) On all THREE instances of working with this company, all three guys showed an encyclopedic knowledge of AC systems in general and everything around it. These guys are the professionals among professionals and I have dealt with a lot of them. They explained everything in detail as they worked so I knew exactly what was going on and learned a lot about how my AC system works, which is helpful. The quotes they have given me come in just underneath the other companies as well, so it's no wonder they're busy.

Owner's reply
Jonathan, thank you for taking the time to leave this after three separate visits — that kind of consistency across our team means a lot to us. We really believe customers should understand what's happening with their own system, so it's great to hear our guys walked you through everything while they worked. We work hard to keep our pricing competitive without cutting corners, so it's good to know that's coming through too. Thanks for trusting us with your AC system, and we look forward to the next one! -Rest Assured HVAC

Simon H

27 days ago

They did a great job and checked both units , very happy with the communication and service

Owner's reply
Thank you, Simon! We're thrilled you’re happy with our service and communication. It means a lot to know both your heating and air conditioning units were properly checked. We’re grateful for your trust! - Rest Assured HVAC

Christine S

41 days ago

Exceptional customer service with a small town feel! Jeff and AJ are top notch and go above and beyond. My extended family use them as well.

Owner's reply
Thank you, Christine! We're thrilled Jeff and AJ made such a positive impact. Knowing your extended family trusts us means a lot. We'll keep delivering top-notch Heating & Air Conditioning service! - Rest Assured HVAC

Fred Z

48 days ago

Jeff, thank you for the installation of my AC and furnace. You and your team did a great job, in a scale of 1 to 10 you and your team get a 10 my friend again thank you for a great service. The equipment looks really nice. Thanks Fred

Owner's reply
Thank you, Fred! We're delighted to hear that you’re happy with your new AC and furnace installation. Your kind words mean a lot to us, and it was a pleasure to assist you. - Rest Assured HVAC

Erin P

One of the best companies I ever hired ! Jeff and his crew work harder than any crew I have ever seen! They don’t gauge you very honest people! Take very good care of your home! Best guys out there! The AC is perfect and it was a huge job! Thank you to Jeff and his crew!

Owner's reply
Thank you so much, Erin! We're thrilled that Jeff and the team made such a great impression and that you're happy with the AC install. Rest assured, your comfort is always our top priority! - Rest Assured HVAC

Virginia S

53 days ago

Excellent service

Owner's reply
Thank you, Virginia! We're thrilled to hear you had an excellent experience. Rest assured, we're here for all your HVAC needs anytime. - Rest Assured HVAC

Tim W

68 days ago

Rest Assured was able to schedule me and fix my AC problem in the same day. Ther service was quick, the tech was great and the price was reasonable. I would highly recommend them.

Owner's reply
Thank you, Tim! We're thrilled you had a great experience with our heating & air conditioning services. It's wonderful to hear our quick response and skilled tech resolved your AC issue efficiently. We appreciate your recommendation! - Rest Assured HVAC

Jennifer B

72 days ago

They did an examination of my old house and its air conditioning. And we agreed the old system will be pulled out and new equipment installed.

Owner's reply
Thank you, Jennifer! We're glad we could assist with your air conditioning upgrade. Rest assured, our team will ensure the new system serves your home efficiently and reliably. - Rest Assured HVAC

Danny C

265 days ago

Fast and courteous!

Owner's reply
Thank you, Danny! We're thrilled that you found our service fast and courteous. Your feedback means a lot to us and we’re here whenever you need assistance with your HVAC needs. - Rest Assured HVAC

Thomas S

266 days ago

They were extremely knowledgeable. Was efficient and was able to do the scheduled work in a timely manner. I would have no problem in using them in the future and recommending them to neighbors and friends.

Owner's reply
Thank you, Thomas! We appreciate your kind words and are delighted to hear about your positive experience. Rest assured, we’ll continue to provide efficient and reliable HVAC services. Looking forward to assisting you again in the future! - Rest Assured HVAC

Ralph M

301 days ago

Awesome fair honest I can't say enough about the great service. If you need any work done heat/ac use this company

Owner's reply
Thank you, Jeremy will be thrilled to hear your feedback! We're glad you had a great experience and look forward to assisting you again in the future. - Rest Assured HVAC

309 days ago

Shelly E

329 days ago

Friendly, Honest and helpful. These guys are great!

Owner's reply
Thank you, Shelly! We're thrilled to hear about your positive experience. Feel free to reach out anytime for your HVAC needs.

335 days ago

Great serviceTimely and professional.

Owner's reply
Thank you, Mike! We're thrilled you had a great experience with our timely and professional HVAC service. Your support means a lot to us! - Rest Assured HVAC

C B

336 days ago

great workmanship and very efficient. They made sure absolutely everything was done and working, even the connection to the thermostat and internet! Thanks for taking care of everything and leaving everything cleaned up as well. Great price and warranty.

Terry C

Jeff was on time and did a thorough cleaning and complete inspection including a check on thermostat settings Thanks for being so nice

Melissa D

Excellent service! Our technician, Jeremy, is punctual, professional, and detail-oriented. We trust his recommendations, and are confident in his skills. Thank you! Also, we do the yearly maintenance package, so that our furnace and A.C. are checked on and cleaned yearly.

Karen S

Bartlett I

Jeff is so nice and willing to educate us at our little church and educational building. Had a problem and made the time to come out and look at our system. Thank you so much.

Ovi S

357 days ago

I hired this HVAC team to handle air supply and return installation while finishing my basement, and they did a fantastic job. The work quality was excellent, and I definitely got the best value for my money. They arrived on time and completed everything efficiently. There was a small payment miscommunication while I was traveling, but that was on my end for not conveying things clearly. Overall, great experience - 5 stars for professionalism, value, and workmanship. I’ll definitely hire them again for future HVAC needs!

Owner's reply
Thank you, Ovi! We’re thrilled to know you’re so happy with our professionalism and workmanship. It was a pleasure working on your HVAC project, and we look forward to assisting with future needs. - Rest Assured HVAC

405 days ago

Quick Friendly Service, Fit us into the schedule last minute when our heat was not working. Very Knowledgeable, Did a great Job and gave a lot of information on how to care for our system properly.Thank you so much!

Owner's reply
Thank you, Karen! We're so glad you found our service helpful and informative. Caring for your HVAC system is key, and we're always here should you need further assistance. - Rest Assured HVAC

426 days ago

Jeff is so nice and willing to educate us at our little church and educational building. Had a problem and made the time to come out and look at our system. Thank you so much.

Owner's reply
Thank you, Bartlett Immanuel United Church of Christ! We're so glad Jeff could assist and provide helpful insights for your church and educational buildings. Let us know if you need anything else in the future. - Rest Assured HVAC

Randy M

427 days ago

Explained work completed and suggestions for work I was not aware of

Owner's reply
Thank you, Randy, for your feedback! We're glad you appreciated the detailed explanations and suggestions. If you ever have more questions or need further assistance, we're here to help. - Rest Assured HVAC

Jill V

508 days ago

recommends

Jeff did a fantastic job on my AC unit! Very professional and honest. Would definitely recommend their services.

Owner's reply
Thank you, Jill! We're thrilled to hear Jeff exceeded your expectations. Your recommendation means a lot, and we're here whenever you need us. - Rest Assured HVAC

Jason M

592 days ago

Highly recommend. The team arrived as scheduled and explained step by step what was going to happen and once again after completion. Knowledgeable & courteous. Won't hesitate to reach out again if anything is needed.

Owner's reply
Thank you, Jason! We're thrilled you had a great experience with our team. Your recommendation means a lot to us. Don't hesitate to reach out if you ever need assistance in the future! - Rest Assured HVAC

Kelly L

836 days ago

Highly recommend. Great service provided and chuck provides detailed explanations on what service needs to be completed. Will continue to use Rest Assured for my HVAC needs.

Owner's reply
Thank you, Kelly! We're thrilled to hear about your positive experience and that Chuck was helpful with detailed explanations. We truly appreciate your trust and look forward to serving you again. - Rest Assured HVAC

1015 days ago

Very knowledgeable, very thorough.

Install Natural Gas or Propane Furnace / Forced Air Heating System Very knowledgeable, very thorough.

Michael C

1129 days ago

Very professional. Showed up on time. Cleaned all vents including the dryer. Serviced the air conditioner Would highly recommend this company to my family and friends.

Repair or Service Furnace or Forced Air Heating System Very professional. Showed up on time. Cleaned all vents including the dryer. Serviced the air conditioner Would highly recommend this company to my family and friends.

Sarah S

1132 days ago

When our air-conditioning went out during a stretch of 90 plus degree weather, Jeff answered our call and came out the same day to fix our unit! He also followed up to ensure we were satisfied with his service. We could not be more pleased with his service!

Repair or Service a Central Air Conditioning System When our air-conditioning went out during a stretch of 90 plus degree weather, Jeff answered our call and came out the same day to fix our unit! He also followed up to ensure we were satisfied with his service. We could not be more pleased with his service!

Brenda M

1133 days ago

The projects set up are timely, and communication during project are clear and final projects they are respectful of your property and all has been cleaned up. Appreciate each interaction each time I have needed their services and results of the projects are great!!

Repair or Service a Central Air Cleaner The projects set up are timely, and communication during project are clear and final projects they are respectful of your property and all has been cleaned up. Appreciate each interaction each time I have needed their services and results of the projects are great!!

Rita R

1138 days ago

Install or Replace Furnace or Forced Air Heating System Did a fantastic job. Kept me informed during the whole project, always showed up on time and takes pride in his work (something you donÃ Â Ã Â¢Ã Â Ã Â Ã Â Ã Â t see anymore). Left the basement spotless! I highly recommend

1139 days ago

Did a fantastic job. Kept me informed during the whole project, always showed up on time and takes pride in his work (something you donÃ Â Ã Â¢Ã Â Ã Â Ã Â Ã Â t see anymore). Left the basement spotless! I highly recommend